Shipping Terms Shipping Terms summary textPayment 1. Orders are released for dispatch only upon receipt of cleared payment in full. 2. All costs associated with dishonoured cheques or credit card transactions are borne by the purchaser. Shipment 4. We aim to dispatch in-stock items within three working days of receipt of payment. For larger orders, custom orders and back-orders, please allow a least one week. Unfortunately, however, delivery dates depend on a number of factors outside of our control and we therefore cannot accept responsibility for delays. We will, however, endeavour to keep you informed at all times as to the progress of your order. 5. Unless you instruct us otherwise, orders which are unable to be filled from in-stock items may be delivered in instalments. 6. We generally ship by way of Fastway Couriers andStar Track Expresse. Additional charges will apply if you require expedited or special delivery. 7. The deposit of goods with our nominated carrier for shipment constitutes supply for the purposes of this agreement, and, as a consequence, all risk associated with the loss of, or damage to, goods in transit rests with the purchaser. Similarly, the costs of, and sole responsibility for, transit insurance rests with the purchaser. Refunds 8. We will happily refund or exchange if the product is damaged or does not perform as stated.